Privacy Policy

Last updated: January 7, 2025

1. Introduction

Lock It Trade ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading journal and analytics platform.

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and email address
  • Account credentials
  • Payment information (processed securely through third-party providers)
  • Communication preferences

Trading Data

We collect trading-related information you provide:

  • Trade entries and exits
  • Trading strategies and notes
  • Performance metrics
  • Risk management settings

Technical Information

We automatically collect certain technical information:

  • IP address and device information
  • Browser type and version
  • Usage patterns and analytics
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide and maintain our Service
  • Process transactions and send related information
  • Send administrative information and updates
  • Provide customer support
  • Improve our Service and develop new features
  • Analyze usage patterns and trends
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, such as:

  • Payment processors
  • Cloud hosting providers
  • Analytics services
  • Customer support tools

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your information in a portable format
  • Opt-out: Unsubscribe from marketing communications

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. You can control cookie settings through your browser preferences, though this may affect some functionality of our Service.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: contact@lockittrade.com

Address: 737 Hastings Drive, Buffalo Grove, IL 60089

We will respond to your inquiry within 30 days of receipt.